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GDSBT50SS : No Sound

If there is no sound coming from the GDSBT50SS, follow these troubleshooting tips: 

Make sure the GDSBT50SS is powered on. There will be an illuminated LED on the front right:

  • Red LED - Standby mode
  • Blue Flashing LED - Bluetooth pair mode (while the blue LED is flashing the Bluetooth receiver is waiting to connect to a Bluetooth device)
  • Blue LED (on) - Bluetooth mode - Connected.
  • Green LED - AUX input mode - Connect via the 3.5 mm Jack on the side of the Soundbar.
  • Orange LED - OPTICAL in mode - Connect via Digital Optical cable on both sides.
  1. Check the volume control of the GDSBT50SS is not at a minimum.
  2. Check the GDSBT50SS is not set to mute.
  3. Make sure the GDSBT50SS is set to the correct source that corresponds to the connected input and cable.
  4. Check the connections on the TV are an AUDIO OUTPUT.
  5. Some TV's have an additional volume control setup, consult your TV's user guide.
 
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