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GDSB02BT20 : No Sound

If there is no sound coming from the GDSB02BT20, follow these troubleshooting tips: 

Make sure the GDSB02BT20 is powered on. There will be an illuminated LED on the front right:

  • Red LED - Standby mode
  • Blue Flashing LED - Bluetooth pair mode (while the blue LED is flashing the Bluetooth receiver is waiting to connect to a Bluetooth device)
  • Blue LED (on) - Bluetooth mode - Connected.
  • White LED - AUX input mode - Connect via the red and white RCA leads.
  • Green LED - Line in mode - Connect via the 3.5 mm Jack on the side of the Soundbar.
  1. Check the volume control of the GDSB02BT20 is not at a minimum.
  2. Check the GDSB02BT20 is not set to mute.
  3. Make sure the GDSB02BT20 is set to the correct source that corresponds to the connected input and cable.
  4. Check the connections on the TV are an AUDIO OUTPUT.
  5. Some TV's have an additional volume control setup, consult your TV's user guide.
 
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