The default PIN code is 0000. If you have changed it and forgotten the PIN for your Freesat or Freeview unit you can reset it.
Go to the Settings Menu and the Parental Control section where you will be asked for your PIN. Enter the 4 digit code below that relates to your product:
FREESAT Models Reset Code
FREEVIEW SD Model Reset Code
FREEVIEW HD Models GV101 & GV102 series
Press Menu followed by 0 to bring up the Diagnostics Page, then press the following colour buttons in order: Green, Red, Blue, Blue, Yellow. This process will initiate a factory reset.