FREESAT DTR : My box will not pause or rewind

If you are unable to Pause or Rewind live TV on your unit you should perform a First Time Installation:

1. Press the Menu button on the remote and navigate to Settings and select OK. 
2. Use the buttons to scroll along to the Other tab.
3. Navigate to First Time Installation and select OK.

The on screen instructions will guide you through the process. Remember to make a note of your PIN.

Please note: Performing the First Time Installation will delete any scheduled recordings. 

If a First Time Installation does not resolve the issue you will need to Format The Hard Drive:

1. Press the Menu button on the remote and navigate to Settings and select OK. 
2. Use the buttons to scroll along to the FREESAT+ tab.
3. Navigate to Format Hard Disk Drive and select OK.

The on screen instructions will guide you through the process. Remember to make a note of your PIN.

Please note: Performing Hard Disk Drive Format will delete any scheduled and stored programmes.