Nobody likes queuing for a support agent on the phone during busy periods, or the frustration of not being able to talk to anyone in the evening when you want to record your favourite show.
That's why we've invested heavily in a new self-service tool that will answer your questions immediately at any time of the day or night (and you're using it now!). Ask your question in the search box and if the answer to your question is not there, leave us a message and we'll get back to you as soon as we can.
We're constantly adding answers to ensure that there's a useful answer to pretty much anything you might reasonably want to ask. We hope that you find this new service useful.